Delivery Notice

Myrqvist.se is a site operated by Vensar AB. We are registered in Sweden under company number 556830-1898 and with our registered office at Grev Turegatan 46B, 11438 Stockholm.
Our VAT number is SE556830189801.

These terms and conditions apply to all agreements entered with Myrqvist. By placing an order, acknowledge that you without any limitations accept these general terms and conditions. Herrstil reserve the rights to change these terms and conditions and update the online retail at any time. Users are responsible for keeping themselves updated with such changes.

COOKIE POLICY 
In accordance with EU law, we have a cookie policy which can be found here

PRIVACY POLICY
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.

PAYMENT
The order amount will be held on your card once your order has been placed.
Your card will be charged as soon as your order is confirmed and dispatched from our warehouse. We accept payment with credit card or invoice.


RETURNS AND EXCHANGE
Return policy
We want you to be satisfied with your purchase. Therefore, whenever you shop at Myrqvist.se you have the opportunity to return the goods within 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging or in any other solid box. 

Please Note: Please be observant when trying on bought shoes and make sure you try them on a soft and smooth surface, preferably a soft carpet. If the shoes have marks and scratches on the sole or too visible creases on the upper part they will not be eligible for a return. 


Any item not in its original condition, is damaged or missing parts for reasons not due to our error or is received later than 30 days can’t be returned. To complete your return, we require a receipt or proof of purchase. Shipping, additional duties and/or taxes will not be refunded.

How to return
Please contact us at info@myrqvist.se.

At the complaint, the customer contacts Myrqvist and gives information relevant and the reason for complaint.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card, original method of payment or through a deposit to a bank account within 30 days.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Send your product to:
Vensar AB
Grev Turegatan 46B
114 38 Stockholm
Sweden

How to exchange
If you want to exchange an item contact us at info@myrqvist.se, to make sure the new item is reserved for you.

Send your product to:

Vensar AB
Grev Turegatan 46B
114 38 Stockholm
Sweden

Once we have received the product of exchange we will inspect the product/s and ship your new products within 5 weekdays.


SHIPPING AND DELIVERY WITHIN SWEDEN
Delivery
Orders purchased weekdays before 1pm are shipped the same day. After orders are shipped the delivery time is 1-3 days.

Shipping fees
Shipping costs for your order will not be refunded.

Non-picked up parcels

If the customer fails to collect the sent items and Myrqvist and Myrqvist is charged for additional shipping fees the customer will be obliged to pay these fees. 

SHIPPING AND DELIVERY WITHIN THE EU AND SCHENGEN

Delivery

Orders purchased weekdays before 1pm are shipped the same day. Orders with engraved products can take up to 5 weekdays extra before they are shipped. After orders are shipped the delivery time is 3-8 business days.

Shipping fees

Shipping costs for your order will not be refunded.

Myrqvist will not cover neither Custom fees nor VAT. 

Non-picked up parcels

If the customer fails to collect the sent items and Myrqvist receives the package in return the customer will have to pay an additional 400 SEK if Myrqvist is to send the package again.  

SHIPPING AND DELIVERY OUTSIDE OF THE EU AND SCHENGEN

Delivery

Orders purchased weekdays before 1pm are shipped the same day. After orders are shipped the delivery time is 1-3 business days.

Shipping fees

Shipping costs for your order will not be refunded.